Skills Development & Training Initiatives

Symphony has uniquely skilled team members and collaborators with a gift for training, facilitation and skills development.

Program Development

Symphony collaborates with educational institutions and industry organizations to develop unique and custom tourism skills training programs with successful graduates in a climate of uncertainty.

Facilitation

Symphony team members and collaborators are gifted facilitators who inspire, motivate, and develop participants’ confidence, guiding them along the learning journey. Learn more from our testimonials below.

Custom Course Content

Symphony team members and collaborators have the ability to provide course content development on a range of subjects including “train-the-trainer” programs and specific skills training for tourism industry jobs and community tourism enterprise development.

Student Testimonials

When I started this program, I didn't know how to move forward, I didn't know how to thrive and I didn't know where I belonged anymore. I forgot how to be brave. I didn't have the tools or resources or know where to begin to find my way again. But that was before I met all of you. To Barbara: Thank you for your effortless kindness and support. We could all see that you put your heart and soul into this program. Thank you for genuinely wanting us all to succeed.To Christian: Thank you for always making us feel seen and heard and that our contributions to the conversation were valuable.To Avril: Thank you for your light. It shone so brightly in class and your enthusiasm for the industry is infectious.To Shawn: Thank you for always holding space for those that chose to share our gratitude, sadness, triumphs and victories. I think a lot of people needed those moments to express how they were feeling. I know I did.Thank you for reminding me that tourism is ingrained into my heart and soul. I'll never forget this experience. - Jenn C. — When I started this program, I didn't know how to move forward, I didn't know how to thrive and I didn't know where I belonged anymore. I forgot how to be brave. I didn't have the tools or resources or know where to begin to find my way again. But that was before I met all of you.
To Barbara: Thank you for your effortless kindness and support. We could all see that you put your heart and soul into this program. Thank you for genuinely wanting us all to succeed.
To Christian: Thank you for always making us feel seen and heard and that our contributions to the conversation were valuable.
To Avril: Thank you for your light. It shone so brightly in class and your enthusiasm for the industry is infectious.
To Shawn: Thank you for always holding space for those that chose to share our gratitude, sadness, triumphs and victories. I think a lot of people needed those moments to express how they were feeling. I know I did.
Thank you for reminding me that tourism is ingrained into my heart and soul. I'll never forget this experience.
- Jenn C.

This course was much more than I could have ever imagined. The value that I’ve received and will continue to absorb and practice is priceless. The self realization that I am the master of my universe has been reinforced through the stories related to us. The presenters were so enthusiastic and knowledgeable and the practical business information gave me an insight into tourism that I now see with new eyes. - Leona L. — This course was much more than I could have ever imagined. The value that I’ve received and will continue to absorb and practice is priceless. The self realization that I am the master of my universe has been reinforced through the stories related to us. The presenters were so enthusiastic and knowledgeable and the practical business information gave me an insight into tourism that I now see with new eyes.
- Leona L.

I’m beyond excited to finally get back to work and I have [you] to thank for getting me the job! :D- James B. — I’m beyond excited to finally get back to work and I have [you] to thank for getting me the job! :D
- James B.

This course has been an adventure in learning every class session! I wish this course was offered when I was younger in school, but it came to me at a turning point in my life at the perfect time to give me direction to move forward in my journey. I cannot thank you and the grantors enough for offering this program, as this course has changed my mindset and given me the skills to be successful in the Tourism industry!- Tanya B. — This course has been an adventure in learning every class session! I wish this course was offered when I was younger in school, but it came to me at a turning point in my life at the perfect time to give me direction to move forward in my journey. I cannot thank you and the grantors enough for offering this program, as this course has changed my mindset and given me the skills to be successful in the Tourism industry!
- Tanya B.

If it wasn't for what you've done for us, we would never have the opportunities we have before us now!- Rosemary H. — If it wasn't for what you've done for us, we would never have the opportunities we have before us now!
- Rosemary H.

I can only imagine how much time and effort it took to put all of this together and it really showed with all of the guest speakers, the thought and care put into each module, and the passion and energy that you and the other teachers showed up with every day. This course really did have an amazingly positive impact on my life.-Lisa A. — I can only imagine how much time and effort it took to put all of this together and it really showed with all of the guest speakers, the thought and care put into each module, and the passion and energy that you and the other teachers showed up with every day. This course really did have an amazingly positive impact on my life.
-Lisa A.